Tool

Advance Your CX Prioritization With Forrester’s Modeling Tool

Advanced Level: Prioritization Practices For CX Transformation
March 12th, 2021
With Contributors:
Brian Mukasa
and Karen Traikovich

Summary

This report provides a downloadable dynamic prioritization tool and gives examples of how CX leaders enable a more precise understanding of which activities and initiatives will address the things that matter most to their customers and businesses.

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