Best Practice Report

Closing The Business Technology Alignment Gap

Insights From CIOs In The Forrester Leadership Boards

December 18th, 2008
With contributors:
Bobby Cameron , Anton Hios , Laurie Orlov


Business execs have high expectations of technology — but lower confidence that IT can deliver to these expectations. This is the new business technology alignment gap — a gap between expectations for technology and confidence in the IT organization. Members of the Forrester Leadership Boards CIO Group discussed this gap during recent meetings and shared their practices for closing it. Their strategy: Make sure IT is integrated with business planning — and make sure barriers between business and IT are minimized.

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Anton Hios
and Laurie Orlov