Predictions Report

Predictions 2020: DevOps

Firms Will Embrace New Customer-Centric Approaches As DevOps Speeds Falter

November 4th, 2019
With contributors:
Amy DeMartine , Margo Visitacion , Julia Caldwell , Diane Lynch

Summary

DevOps continues to capture hearts and minds. However, with release speeds slowing, it's experiencing an inflection point. To succeed, integrated DevOps teams must perceive this inflection point as an opportunity to approach DevOps differently. In the next 12 months, DevOps adoption will change, teams will implement different metrics, testing will pivot to include previously radical methods, and technology with help developers learn new skills. This report guides integrated product teams through five DevOps predictions for 2020.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.

With
Julia Caldwell
and Diane Lynch