Trends Report

SOA Centers Of Excellence: The Five Most Valuable Practices That Keep SOA On Track

Survey Ranks Governance As More Important Than Training For SOA COEs

August 28th, 2009
With contributors:
Alex Cullen , Matt Czarnecki

Summary

Among the ways to keep a service-oriented architecture (SOA) initiative on track, forming a center of excellence (COE) is a frequently named option. Indeed, a recent Forrester survey shows that having an SOA COE correlates with higher satisfaction with SOA. It is more interesting, however, to note that the most-valuable functions that SOA COEs perform, as judged by our survey respondents, have to do with leadership and governance for SOA, not training on detailed technology skills. As architects plan for SOA and guide their organization in its adoption, they should think of the SOA COE first as a governance body and only second as a training body.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.