Trends Report

The Broad Reach Of Social Technologies

August 25th, 2009
With contributors:
Nate Elliott , Cynthia N. Pflaum , Emily Bowen , Josh Bernoff

Summary

Social technologies continue to grow substantially in 2009. Now more than four in five US online adults use social media at least once a month, and half participate in social networks like Facebook. While young people continue to march toward almost universal adoption of social applications, the most rapid growth occurred among consumers 35 and older. This means the time to build social marketing applications is now. Interactive marketers should influence social network chatter, master social communication, and develop social assets — even if their customers are older.

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With
Nate Elliott
Cynthia N. Pflaum
Emily Bowen
and Josh Bernoff