The Business-IT Expectation Gap

Importance Of Technology Is Not Matched By IT Effectiveness
November 7th, 2008
With Contributors:
Laurie Orlov


Forrester's 2008 business technology (BT) survey of 600 business executives reinforces what many IT executives may sense: While technology is very important to firms, IT is not expected to meet, nor does it succeed at meeting, the technology needs of the

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