Report

The Forrester Wave™: Enterprise CRM Suites, Q3 2008

Buyers Face Difficult Choices In A Crowded Market
August 29th, 2008
With
Natalie Petouhoff, Ph.D.
Pete Marston
and Elisse Gaynor

Summary

Forrester evaluated leading enterprise CRM suite solutions against 516 criteria and found that with the latest releases of their solutions, Oracle's Siebel and SAP maintain their status as Leaders with comprehensive functionality and much improved usabili

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