Vision Report

The Future Of Insurance

Vision: The Digital Insurance Strategy Playbook

March 18th, 2021
With contributors:
David Hoffman , Kara Wilson , Sam Bartlett

Summary

Before COVID-19, the rapid advancement of digital technology and insurtech disruption ushered in new ways to sell, buy, administer, and service insurance. In the midst of the pandemic, digital transformation has never been more essential to insurer survival and elevating customer experiences. To maintain competitiveness and profitability, digital leaders at insurance firms must deploy digital capabilities across their customers’ lifecycle.

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