The Six Factors That Separate Hype From Hope In Your Conversational AI Journey

Map Market Coverage And Language Support To Drive Value In Your Conversational Customer Interactions
August 6th, 2018
With Contributors:
Eric Brown
Sukriti Dangi
and Bill Nagel


Despite the hype around artificial intelligence (AI) and conversational computing over the past few years, the killer conversational app for the enterprise is still elusive. Investments in natural language-based applications, including chatbots and speech

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.