Trends Report

The State Of Collaboration Software Implementations: 2011

Businesses Still Mainly Use Collaboration Tools To Reduce Travel Costs

March 21st, 2011
With contributors:
Matthew Brown , Joe Dang

Summary

Businesses large and small are continuing to invest in a range of collaboration technologies. While vendors promise that these technologies can solve a range of business problems, most content and collaboration (C&C) professionals tell us that collaboration tools mainly save them money on travel. This, of course, misses the promise of these technologies to accelerate business processes. There is a link between collaboration software and business processes like project management and product development. To realize benefits of collaborative business processes, though, C&C pros must work to integrate these tools into business processes like product development and workflows.

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