Shannon Germain Farraher

Senior Analyst

Shannon Germain is a senior analyst supporting the healthcare vertical at Forrester. Her research helps healthcare organizations improve workforce efficiency and leverage digital technologies to optimize clinical workflows and patient outcomes. Her research agenda focuses primarily on the new care continuum with a particular emphasis on clinician experiences and the future of work in the provider space. A licensed registered nurse, she also spearheads Forrester’s clinician burnout, hospital-at-home, clinical decision support, and virtual care research.

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Recent Research

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The Healthcare Rapid Change Prioritization Tool

Outside your subscription

Decision Tool

The Healthcare Rapid Change Prioritization Tool

May 12th, 2025

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3 min read

Use this prioritization tool to evaluate changes in the healthcare industry and decide where and when to act.

Arielle Trzcinski

Shannon Germain Farraher

Healthcare Leaders: How To Thrive Through Volatility

Outside your subscription

Trend Report

Healthcare Leaders: How To Thrive Through Volatility

May 12th, 2025

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10 min read

Rapid change and volatility are challenging healthcare organizations. Equip your organization with the practical steps to create a path forward.

Arielle Trzcinski

Shannon Germain Farraher

The Seven Trends That Matter For US Healthcare Providers In 2025

Outside your subscription

Trend Report

The Seven Trends That Matter For US Healthcare Providers In 2025

April 18th, 2025

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13 min read

Healthcare provider organization leaders should use this report to understand the seven key trends shaping the provider landscape in 2025.

Shannon Germain Farraher

Clinical Intelligence Will Power The Intelligent Healthcare Organization

Outside your subscription

Vision Report

Clinical Intelligence Will Power The Intelligent Healthcare Organization

April 3rd, 2025

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12 min read

Become an intelligent healthcare organization by reimagining workflows and infusing clinical intelligence throughout your enterprise.

Shannon Germain Farraher

Human Connection Is The Key To Provider Well-Being

Outside your subscription

Trend Report

Human Connection Is The Key To Provider Well-Being

March 6th, 2025

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7 min read

Healthcare organizations must mitigate burnout, enhance provider well-being, and move relationships back to the center of clinical care.

Shannon Germain Farraher

The State Of Trust For US Health Insurance, 2025

Outside your subscription

Data Overview Report

The State Of Trust For US Health Insurance, 2025

February 19th, 2025

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11 min read

Learn about the top levers of trust for US health insurers, and understand the drivers that will build and improve customer trust.

Arielle Trzcinski

Judy Weader

Shannon Germain Farraher

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research