Shannon Germain Farraher

Senior Analyst

Shannon Germain is a senior analyst supporting the healthcare vertical at Forrester. Her research helps healthcare organizations improve workforce efficiency and leverage digital technologies to optimize clinical workflows and patient outcomes. Her research agenda focuses primarily on the new care continuum with a particular emphasis on clinician experiences and the future of work in the provider space. A licensed registered nurse, she also spearheads Forrester’s clinician burnout, hospital-at-home, clinical decision support, and virtual care research.

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Recent Research

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The Seven Trends That Matter For US Healthcare Providers In 2025

Outside your subscription

Trend Report

The Seven Trends That Matter For US Healthcare Providers In 2025

April 18th, 2025

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13 min read

Healthcare provider organization leaders should use this report to understand the seven key trends shaping the provider landscape in 2025.

Shannon Germain Farraher

Clinical Intelligence Will Power The Intelligent Healthcare Organization

Outside your subscription

Vision Report

Clinical Intelligence Will Power The Intelligent Healthcare Organization

April 3rd, 2025

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12 min read

Become an intelligent healthcare organization by reimagining workflows and infusing clinical intelligence throughout your enterprise.

Shannon Germain Farraher

Human Connection Is The Key To Provider Well-Being

Outside your subscription

Trend Report

Human Connection Is The Key To Provider Well-Being

March 6th, 2025

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7 min read

Healthcare organizations must mitigate burnout, enhance provider well-being, and move relationships back to the center of clinical care.

Shannon Germain Farraher

The State Of Trust For US Health Insurance, 2025

Outside your subscription

Data Overview Report

The State Of Trust For US Health Insurance, 2025

February 19th, 2025

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11 min read

Learn about the top levers of trust for US health insurers, and understand the drivers that will build and improve customer trust.

Arielle Trzcinski

Judy Weader

Shannon Germain Farraher

Redefining Healthcare In An Always-On Digital Ecosystem

Outside your subscription

Vision Report

Redefining Healthcare In An Always-On Digital Ecosystem

November 7th, 2024

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8 min read

Healthcare leaders should read this report to help redefine digital-first care pathways and champion customer obsession in emerging experiences.

Arielle Trzcinski

Shannon Germain Farraher

Outside your subscription

Predictions Report

Predictions 2025: Healthcare

October 24th, 2024

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5 min read

In 2025, healthcare organizations will confront new regulatory and policy challenges and better align investments with value-add processes.

Arielle Trzcinski

Shannon Germain Farraher

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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