Shannon Germain Farraher

Senior Analyst

Forrester Bio

Author Insights


Stormy Seas Ahead: Top Trends On The Horizon For Healthcare In 2024

Arielle Trzcinski February 21, 2024
Healthcare organizations (HCOs) are navigating turbulent waters as they confront long-standing industry challenges and broad economic currents. Learn how how HCOs can weather the storm and overcome these challenges.

Health Plans: Unlock Success In Member Engagement

Shannon Germain Farraher February 6, 2024
Amid a competitive healthcare landscape and younger generations’ increasing skepticism toward health insurers, health plans must reimagine their engagement approach to foster loyalty, trust, and connection with their members.

Confronting Clinician Burnout With Confidence Takes More Than Tech And System Changes

Shannon Germain Farraher December 5, 2023
As your organization confronts clinician burnout and looks to support your employees’ well-being, consider these top takeaways from ICD Healthcare Network’s Burnout Symposium.

Prognosen 2024: Gesundheitsorganisationen werden durch das Beschreiten neuer Wege vorankommen

Shannon Germain Farraher 9 November 2023
Das Gesundheitswesen wird 2024 sehr dynamisch sein, geprägt von technologischen Innovationen und unkonventionellen Denkweisen zur Erfüllung zahlreicher Gesundheitsbedürfnisse. Erfahren Sie mehr.

Predictions 2024: Healthcare Organizations Will Get Ahead By Forging New Paths

Shannon Germain Farraher November 8, 2023
Healthcare in 2024 will be a dynamic space, with tech innovations and nontraditional thinking stepping up to address myriad health needs. Learn more.

What We Learned From Our Interviews On Clinician Workforce Technologies

Shannon Germain Farraher September 19, 2023
I am excited to announce new research on clinical workforce technologies. Our interviews with health systems revealed early on the need for a report that highlights the top tech categories and one that looks at tech implementation and clinician adoption. The interviews were so fruitful that we also developed a Clinician Workforce Technology Implementation Checklist. This […]

Healthcare Ranks Eighth Out Of 10 Industries In Future Fitness

Shannon Germain Farraher July 13, 2023
Clear differences in business and technology priorities separate modern and future fit HCOs from the rest of the traditional pack.

Starting The Conversation: Plan Right For Acute Care At-Home Programs

Shannon Germain Farraher June 23, 2023
With acute home care adoption slowly ticking up, challenges are building. Not the least of these: The model hinges on a coordinated delivery of a complex set of services and uncertain reimbursement under a current waiver that’s up for redetermination in 18 months. Here are three key things that you should do now to plan for a successful acute care at-home program.

Medicaid Unwinding Highlights Key Lessons In Member Engagement

Shannon Germain Farraher April 14, 2023
Medicaid redetermination has kicked off, bringing the challenges of member engagement broadly into the spotlight. This blog offers three key ways that insurers can improve member engagement.

New Research: Filter The Fanfare Of Clinician Workforce Technologies

Shannon Germain Farraher April 6, 2023
Learn which cutting-edge technologies actually have an impact on workforce productivity.

Your Clinician Experience Will Steer Quality Care And Outcomes

Shannon Germain Farraher April 20, 2022
I recently joined Forrester as a senior analyst supporting the healthcare vertical, building on my experience as a nurse and healthcare product architect. To learn more about my background, check out my full bio here. From an early age, it was apparent to me that my passion lies in providing care for patients. When I […]