A Complimentary Forrester Webinar
B2B customers expect their post-sale experience to be open, intuitive, connected, and immediate. When those expectations are met and the customer sees value, the results show up in retention, growth, and efficiency for your organization. You can take steps now to optimize the customer journey. During this complimentary webinar, Principal Analyst Amy Bills will draw from data and examples from high-performing B2B organizations to review five actions for improved customer engagement.
