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Margo Visitacion

Vice President, Principal Analyst

Margo Visitacion is a vice president and principal analyst helping application development and delivery professionals address the challenges of scaling Agile planning and delivery practices to the enterprise level. Her research focuses on scaling Agile practices to the enterprise, Agile financial planning, strategic portfolio management as a means to deliver successful business outcomes, and program and product management. Margo also covers collaborative work management that enables knowledge workers to be more productive.

Previous Work Experience

Margo has over 30 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, New Jersey.

Margo Visitacion is a vice president and principal analyst helping application development and delivery professionals address the challenges of scaling Agile planning and delivery practices to the enterprise level. Her research focuses on scaling Agile practices to the enterprise, Agile financial planning, strategic portfolio management as a means to deliver successful business outcomes, and program and product management. Margo also covers collaborative work management that enables knowledge workers to be more productive.

Previous Work Experience

Margo has over 30 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, New Jersey.

Margo Visitacion's Most Recent Research

Research

Navigate The Four Phases Of Taking Collaborative Work Management To The Enterprise

April 5th, 2021 | Margo Visitacion

Continued pandemic conditions mean that companies must look for solutions that support a work-anywhere environment. Enterprise collaboration (EC) tools...

5 min read
Research

Integrated Value Stream Management Benefits Business and Development Leaders

Roadmap: The Agile Software Leadership Playbook
February 24th, 2021 | Margo Visitacion , Christopher Condo

Business leaders see development as a black box and struggle to understand its costs and priorities. Meanwhile, development leaders are often left in the...

7 min read
Research

Put Customers At The Center Of Tech Processes

Intermediate Level: Process Practices For IT Transformation
February 1st, 2021 | Christopher Condo , Margo Visitacion

Technology leaders at the intermediate level must advance IT with customer-focused processes that maximize value delivered. Once established practices...

8 min read
Research

Adaptive Enterprises Create Sustainable Process Innovation

Advanced Level: Process Practices For IT Transformation
February 1st, 2021 | Margo Visitacion , Christopher Condo

Technology leaders must sustainably innovate customer-focused processes to beat the competition. Customer-focused, automated design and development processes...

10 min read
Research

How To Turn Process From A Hindrance Into A Help

Beginner Level: Process Practices For IT Transformation
January 22nd, 2021 | Margo Visitacion , Christopher Condo

Technology leaders must establish customer-focused processes that maximize value delivered. Standing in their way are outdated organizational models, disconnected...

12 min read