Go Further After CX Forum

Buy a CX Forum East or CX Forum West ticket by June 12 and receive two complimentary Forrester research reports after the event.

CX Forum helps leaders navigate AI-driven change with trust and customer value at the center. The CX Starter Kit extends that momentum with research you can act on when you return to work.

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What You Get With The CX Starter Kit

The CX Starter Kit is a limited-time benefit for paid CX Forum East and CX Forum West attendees who purchase by June 12. After the event, attendees select two complimentary Forrester research reports from a curated menu aligned to CX Forum priorities.

The goal is simple. Help you turn ideas from the Forum into confident action.

Research Topics You’ll Be Able To Choose From

You’ll make your selections after the event. Topics include:

  • Designing differentiated customer experiences with AI-enabled workflows
  • Applying AI to marketing, commerce, and growth while reinforcing customer value
  • Embedding trust, governance, and human judgment into AI-driven experiences
  • Improving discovery, service, and engagement through conversational experiences
  • Understanding changing consumer expectations, trust signals, and AI adoption
  • Strengthening CX strategy to align teams and guide transformation

Each report is designed to reduce uncertainty and support real-world decisions.

Extend The Value Of Your CX Forum Experience

CX Forum sharpens your thinking. The CX Starter Kit helps you move forward with confidence.

Buy your CX Forum ticket by June 12 and receive two complimentary research reports after the event.

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CX Starter Kit available to eligible, paid CX Forum East and CX Forum West ticket holders only. Terms apply.