Best Practice Report

Services: Insurance Leaders Must Review Marketing And Customer Experience Budgets In The Wake Of The COVID-19 Pandemic

November 16th, 2020
Rick Parrish, Vice President, Research Director
Rick Parrish Vice President, Research Director
Rusty Warner, VP, Principal Analyst
Rusty Warner VP, Principal Analyst
Ellen Carney, Principal Analyst
Ellen Carney Principal Analyst
Stephanie Liu, Senior Analyst
Stephanie Liu Senior Analyst
Faith Adams, null
Faith Adams
Kelly Price, null
Kelly Price
Jeffery Williams, null
Jeffery Williams
With contributors:
Emily Collins , Oliwia Berdak , Chahiti Asarpota

Summary

Marketing and customer experience (CX) leaders at insurance companies should use this research to review their services spending in the wake of the COVID-19 pandemic. Dive deeper into spending advice for your company by scheduling an inquiry with a Forrester analyst.

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