Trends Report

The Convergence Of Process Mining And Task Mining Provides End-To-End Process Visibility

November 17th, 2020
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Chris Gardner , Abigail Livingston

Summary

To drive true end-to-end process insight, process owners must look to converged technologies. Two technologies, process mining and task mining, combine to form an automated approach to process discovery and analysis. In this report, IT operations leaders can learn about the current state of business processes as a starting point to automation.

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