Bernhard Schaffrik,

Bernhard Schaffrik

Principal Analyst

Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
January 27th, 2025 4:00 PM - 4:40 PM Webinar

Insights From The Forrester Wave™: Task-Centric Automation Software, Q4 2024

In this webinar, we share insights from The Forrester Wave™: Task-Centric Automation Software, Q4 2024. While feature differentiation in this mature market has become more and more difficult for vendors, new differentiators have found their way into many products: agentic AI and process orchestration. We explain what this means for users and how they should go about embracing these differentiators.Key takeaways: Learn how the task-centric automation software market has evolved. Understand how to use these capabilities to drive value.Target audience level: all levels