Bernhard Schaffrik,

Bernhard Schaffrik

Principal Analyst

Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in both emerging and mature technologies such as AI, automation, IoT, process intelligence, and process orchestration. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
January 19th, 2026 2:00 PM - 2:40 PM Webinar

Top Insights From Our 2025 Research On Process Intelligence Software

The process intelligence software market is diversifying and moving in multiple directions. Given genAI proliferation, process intelligence software is turning into a key AI enabler. This webinar dives into the findings and insights from our 2025 research including “The Process Intelligence Software Landscape, Q2 2025” and “The Forrester Wave™: Process Intelligence Software, Q3 2025” reports.Key takeaways: Understand process intelligence market dynamics and trends.Target audience level: intermediate and advanced