Build Consumer Trust; Retain Sales Talent; Excel With Digital

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Newsletter
Dec 9 2020

Sales Compensation Design And Management

Attract and retain top sales talent with a compensation plan that drives performance and advances revenue goals. Download our guide to learn the steps to building, maintaining, and assessing the effectiveness of a sales compensation program.

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Trust In The Age Of The Customer

We all know that consumer trust is important, but it’s extremely challenging for companies to know when they have it, when they violate it, and how to cultivate it. Discover the components needed to grow consumer trust.

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Four Secrets Of Successful Upskilling (That You’re Probably Not Doing)

Quick fixes aren't enough to build employee competencies. Real, lasting skill development is an ongoing process.

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Predictions 2021: “COVID Wrote The Business Case — Our Future Is Digital”

In 2021, companies will focus their accelerated digital transformations on how to best serve customers.

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PODCAST

CX Predictions 2021: Design For Consumer Trust

DEC 3 2020

Consumer trust has always been important. But for 2021, consumer trust is underlined and bolded — nothing is more important for a brand’s survival. On this episode of What It Means with VP, Research Director David Truog, discover how CX pros will helm their firm’s journey into the brave new world of post-pandemic customer expectations.