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Global Map Of Privacy Rights And Regulations, Protecting Your Customer Base, And More

 
 
 
 
 
 
Forrester Logo   Newsletter
March 31 2021
 
 
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Forrester’s Global Map Of Privacy Rights And Regulations 2021
 
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Struggling to keep up with changing privacy requirements around the world? Learn the three major trends driving the changes and how a new tool can help.
 
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Enhance And Prove The Value Of Your Customer Experience Strategy  
Enhance And Prove The Value Of Your Customer Experience Strategy
Discover how to grow and measure your CX capabilities in Europe without overextending your team or running afoul of privacy regulations. Watch the webinars on-demand to get complimentary insights on achieving business goals through superior CX.
 
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Three Ways To Protect Your Customer Base From Competitors  
Three Ways To Protect Your Customer Base From Competitors
Forrester benchmark data shows that retained business accounts for the lion's share of company revenue. How well are you protecting that share?
 
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Push-Down Query Capabilities: Five Questions To Ask Your Cloud BI Provider  
Push-Down Query Capabilities: Five Questions To Ask Your Cloud BI Provider
Learn how to balance your need for a hybrid environment with the benefits of an elastic cloud-based BI platform.
 
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PODCAST
 
The Time Is Right For A Federal CCO
 
MAR 11 2021
 
We’re making a call: The Biden administration should create a federal chief customer officer role. VP and Principal Analyst Rick Parrish joins to explain why now is the perfect time and why federal agencies should prioritize customer experience.
 
 
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CX APAC 2021  
CX APAC 2021
Join us at this must-attend conference that will bring together CX and data-driven analytics to help CX practitioners in the region become smarter, more agile and more informed as they shape the customer journey now and drive business growth into the future.
 
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PODCAST
 
Healthcare’s Gone Virtual, And There’s No Going Back
 
MAR 18 2021
 
The massive spike in virtual health visits in 2020 wasn’t a passing phenomenon. On this week’s What It Means, Principal Analyst Arielle Trzcinski explains why virtual care is here to stay and what the implications are for patients, providers, and insurers.
 
 
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