Preparing For The Metaverse; What To Expect From Web3
Forrester's B2B Summit North America
Join us for this year's premier event for B2B marketing, sales, and product leaders. Hear the big ideas and explore the models, frameworks, and tools that will help you chart your path to growth and success.
Employee experience is a vital function without a home in most organizations. In this episode, Principal Analysts Katy Tynan and David Johnson debate where the EX function should reside.
Bridge The Gap Between Current And Future Customer Journeys
Elevate your organization's journey mapping to drive innovation and set a clear vision for the future. Learn concrete steps in our on-demand webinar, featuring VP, Principal Analyst Joana de Quintanilha.
Customer loyalty is not a new concept, but a confluence of trends has increased the emphasis that brands are placing on it. In this episode, VP and Principal Analyst Mary Pilecki dives into these trends and provides a sneak preview of new research that will be unveiled at CX North America.
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