Preparing For The Metaverse; What To Expect From Web3

 
 
 
 
 
 
Forrester Logo   Newsletter
13-Apr-22
 
 
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Forrester's B2B Summit North America  
Join us for this year's premier event for B2B marketing, sales, and product leaders. Hear the big ideas and explore the models, frameworks, and tools that will help you chart your path to growth and success.
 
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There Is No Metaverse Today, But Be Prepared.  
There Is No Metaverse Today, But Be Prepared.
We're still years away from the internet’s 3D layer of interlinked immersive environments. But marketing leaders should plan for future opportunies.
 
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Web3 Isn’t Going To Fix The Shortcomings Of Today’s Web  
Web3 Isn’t Going To Fix The Shortcomings Of Today’s Web
Will Web3 deliver on its promise? Learn how the three key tenets of the new vision compare to what we have today.
 
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Introducing Experience Architecture: An Ecosystem Approach To Customer Obsession  
Introducing Experience Architecture: An Ecosystem Approach To Customer Obsession
Align your enterprise with your customer and provide a seamless, more intuitive experience.
 
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Who Owns EX?
 
MAR 31 2022
 
Employee experience is a vital function without a home in most organizations. In this episode, Principal Analysts Katy Tynan and David Johnson debate where the EX function should reside.   
 
 
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Bridge The Gap Between Current And Future Customer Journeys  
Bridge The Gap Between Current And Future Customer Journeys
Elevate your organization's journey mapping to drive innovation and set a clear vision for the future. Learn concrete steps in our on-demand webinar, featuring VP, Principal Analyst Joana de Quintanilha.
 
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PODCAST
 
What's Next For Customer Loyalty?
 
APR 7 2022
 
Customer loyalty is not a new concept, but a confluence of trends has increased the emphasis that brands are placing on it. In this episode, VP and Principal Analyst Mary Pilecki dives into these trends and provides a sneak preview of new research that will be unveiled at CX North America.  
 
 
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