Best Practice Report

10 FAQs About eCommerce Shipping

July 22nd, 2016
With contributors:
Fiona Swerdlow , Claudia Tajima , Rachel Birrell

Summary

Shipping is a costly expense that weighs down online merchants because consumers expect to pay little to nothing for delivery. This document answers questions that merchants often have about when shoppers expect to receive packages, how much they want to pay for shipping, and alternatives that merchants have to the current package delivery network.

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