This data-driven report outlines important operational benchmarks from Information Services Group (ISG) on budgets, staffing levels, outsourcing, development methodologies, release cycles, and testing for application development and delivery. We share insights on five industries: consumer durables, diversified financials, governmental, insurance, and retailing. Understanding these benchmarks and their implications will help technology leaders examine, and adjust as necessary, their strategies, priorities, and roadmaps for development.