VP, Research Director
Chris leads a team of Forrester analysts focused on the future of software development. Since software is both the platform and the portal for customer engagement, speed and continuous improvement of software applications and systems are essential for business success in any industry. His team's research and advisory work identify the platforms, tools, methodologies, and skills that help companies put modern software at the center of their business.
Chris also writes about the unique opportunities and challenges of automation. Chris has a special passion for the people impact of automation and how professionals and organizational culture evolve and capitalize on a flexible and exciting future.