Best Practice Report

A CISO's Guide To Successfully Leading Change

How To Build Support, Manage Detractors, And Navigate Politics

August 18th, 2021
With contributors:
Joseph Blankenship , Melissa Bongarzone , Seles Sebastin , Bill Nagel


As organizations evolve and security teams respond to a changing threat environment, many CISOs will need to launch large change programs to transform cybersecurity capabilities and build new competencies. These change programs may be larger than anything the CISO has driven to date, so it’s essential to have a clear plan and committed sponsors to support the program and meet objectives. Security leaders also have to empathize with users and act with integrity, even when practicing politics to win support for their initiatives. This report helps CISOs identify, align with, and influence critical stakeholders whose support is needed to successfully execute change programs.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.