Trends Report

Artificial Intelligence Is Transforming Fraud Management

Advances In AI Are Reshaping The Fraud Management Landscape

December 10th, 2019
Danny Mu, null
Danny Mu
With contributors:


Artificial intelligence went through a long period of maturation plagued by high rates of false positives and inexplicable decisioning. But AI and machine learning (ML) tools have since become part of leading fraud management solutions. AI also plays an important role in situations where training data for developing risk models is unavailable. Reducing false positives in fraud management use cases is essential to maintaining confidentiality, integrity, and empathy when risk-scoring customer transactions. This report identifies key fraud management use cases where AI can help and maps how security and risk (S&R) professionals can use major AI technologies in each situation.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.