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For Enterprise Architecture Professionals

Assess Your Enterprise Content Management Maturity Level

Assessment: The Enterprise Content Management Playbook

July 10, 2020

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This is the Assessment report in The Enterprise Content Management Playbook For 2021.

Why Read This Report

This report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program improvement. Mature enterprise content management (ECM) programs support collaboration across lines of business and engagement with multiple stakeholders — including external ones, like customers, partners, and regulators. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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