Cheryl McKinnon is a principal analyst serving technology leaders. Cheryl delivers research and advisory services in areas including enterprise content management (ECM), content platforms, information archiving, and records/retention management. She also covers digital workplace technologies such as content-centric collaboration, modern intranets, and employee communication platforms.
Assess your intranet program maturity with these 20 questions that span strategy, technology, governance, DEX, and measurement.
Superior digital employee experience is a must-have for successful enterprises, but leaders must identify digital workplace challenges and solutions.
Technology leaders can use this report to understand the value to expect from a platform to manage enterprise content and explore potential partners.
This data snapshot shows Forrester’s data on intranet satisfaction year over year from 2019 to 2023.
Satisfaction levels with employee intranets rose from 2019 to 2023.
Organizations are expanding their investment in ECM and adopting cloud-based ECM solutions, though variations across regions and industries exist.
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.
