Cheryl McKinnon is a principal analyst serving enterprise architecture professionals; she helps them support their firm's need for content and collaboration technology capabilities in the age of the customer. Cheryl delivers research and advisory services in areas including enterprise content management (ECM), content archiving, enterprise file sync and share, document-centric collaboration, life-cycle management, information governance, and file analytics.
The ECM market has shifted to cloud-native platforms fueled by intelligent content services. Enterprise architects need to keep their roadmaps current.
Forrester projects purchases of tech goods and services by Canadian businesses and governments will increase by 4.9% in 2021 and 4.7% in 2022.
App dev, EX, and internal communications pros should use this report to understand the value they can expect from an intranet and employee communications platform and to select one that best fits their organizational needs.
Expect buyers and vendors to make 2021 to 2022 a breakout year as intelligent content services are packaged, trained, and made accessible to business users to help drive automation at scale.
Read this report to understand five key findings from “The Forrester Wave™: Content Platforms, Q2 2021” and understand what matters to content platform buyers and technology architecture leaders.
In our 25-criterion evaluation of content platform providers, we identified the 14 most significant ones — Box, Google, GRM Information Management, Hyland, IBM, iManage, Laserfiche, M-Files, Microsoft, NetDocuments Software, Newgen Software Technologies,
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.
