Cheryl McKinnon is a principal analyst serving technology leaders. Cheryl delivers research and advisory services in areas including enterprise content management (ECM), content platforms, information archiving, and records/retention management. She also covers digital workplace technologies such as content-centric collaboration, modern intranets, and employee communication platforms.
Generative AI opens new ways to create and consume intranet content. Technology leaders must enable intranet program teams’ use of these new tools.
The enterprise content management market has shifted to cloud-native content platforms, fueled by AI, ML, and other intelligent content services.
Generative AI is a new capability transforming today’s content platforms. Understand its benefits and risks across the content lifecycle.
In our evaluation of content platform providers, we researched, analyzed, and scored the most significant ones.
Assess your intranet program maturity with these 20 questions that span strategy, technology, governance, DEX, and measurement.
Superior digital employee experience is a must-have for successful enterprises, but leaders must identify digital workplace challenges and solutions.
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.
