Trends Report

Breakout Vendors: Retail eBusiness

Look For Partners That Support The Customer Experience Cost-Effectively

May 10th, 2016
With contributors:
Fiona Swerdlow , Diana Gold

Summary

Retail eBusiness executives are constantly bombarded with technology companies offering new and purportedly innovative solutions. To answer the question "Which companies in the retail solution landscape are most interesting?" we have developed a list of lesser-known startups with unique value propositions that solve pressing retail pain points. The four companies on this list empower merchants to deliver value to customers; they are not only shopper-centric but also cost-effective. This report describes each vendor's capabilities in five areas: offering, scenarios, maturity, challenges, and road map.

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