Business Case Report

Build The Business Case For AIOps

Justify Your AIOps Investment Using Forrester’s Total Economics Impact™ (TEI) Methodology

September 2nd, 2021
Will McKeon-White, Senior Analyst
Will McKeon-White Senior Analyst
With contributors:
Lauren Nelson , Tyler Brown

Summary

Enterprises around the globe are rapidly modernizing their businesses and have higher expectations than ever for delivering exceptional digital experience (DX) through agility, automation, and proactive incident avoidance. Artificial intelligence for IT operations (AIOps) systems and principles are here to help. This report helps infrastructure and operations (I&O) professionals justify the business case for AIOps investments. Using Forrester’s Total Economic Impact™ (TEI) model, we highlight the benefits, costs, risks, and flexibility across the four major components of an AIOps deployment.

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