Best Practice Report

Digital Bonding: Expand Your API Strategy Beyond REST APIs

REST APIs Are One Of Many Mechanisms For Digital Connections With Customers And Partners

August 29th, 2022
With contributors:
Chris Gardner , Caroline Bonde , Kara Hartig


Enterprise architecture (EA) leaders pursue REST API strategies for customer and partner integration because REST helps expand ecosystems, grow market presence, and create new products, revenue streams, and engagement channels. But REST-only strategies don’t match the full range of business relationship dynamics. A digital bonding strategy works better than REST-only by encompassing a broader array of possibilities and interaction models. This report defines digital bonding and helps EA pros lead their organizations in raising their API game.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.