Skip to main content

Save or Share this Report

For Enterprise Architecture Professionals

Digitization Leaders Share Robotic Process Automation Best Practices

RPA Shows Value But Can Disrupt Automation Goals

May 2, 2016

Primary author headshot


Why Read This Report

Enterprises, in their quest to reduce labor costs, are applying robotic process automation (RPA) technologies. Yet many lack a well-defined set of principles and best practices. This report isolates the most important practices for enterprise architecture (EA) professionals, explores how to prioritize RPA use cases, and provides best practices for process discovery, workforce assessment, and technology management.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Enterprises Lack A Solid Approach To Mine RPA Value
  • RPA Best Practices Are Still In Their Infancy
  • Recommendations

  • RPA Needs To Go Beyond Eliminating FTEs
  • Related Research Documents

Recommended Research