If you're just starting your journey to cybersecurity and privacy maturity, you're not alone. If CIOs, chief information security officers (CISOs), and chief privacy officers (CPOs) establish strong, repeatable practices, they can mature their cybersecurity posture quickly and cost-effectively. This report — the first of three in the people competency of the cybersecurity and privacy playbook — helps CIOs meet the personnel and cultural challenges needed to advance beyond the beginner phase of cybersecurity and privacy maturity. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.