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For Customer Insights Professionals

Forrester Infographic: AI Experiences A Reality Check

Three Challenges Hold Firms Back From Achieving Enterprise AI Aspirations

May 17, 2019


Why Read This Report

AI's potential has given companies lofty expectations of transforming their business and dominating their market. But data quality, talent scarcity, and a trust gap serve as a reality check. Most enterprise AI models don't make it into production, and many stall at the pilot or proof-of-concept phase, even when they show value. The path to enterprise AI is full of twists and turns, false starts, and lessons to learn — this infographic will help customer insights pros navigate it.

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