Report

Ground Your Customer Obsession Strategy In Your Brand Promise

May 12th, 2021

Summary

This report shows how you can align customer obsession with your brand expression by tying your brand, customer, and employee experiences together.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.