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For Security & Risk Professionals

Harden Your Human Firewall

February 2, 2018


  • By Nick Hayes,
  • Claire O'Malley
  • with Christopher McClean,
  • Elsa Pikulik,
  • Peggy Dostie

Why Read This Report

Human mistakes can render even the most sophisticated technical security controls useless. However, you can reduce the inherent vulnerability of your workforce and even turn staff into a strong security asset. This requires more than just training and awareness; your focus should be effecting behavioral change. In this report, we share lessons from CISOs, training firms, and communications experts to describe an approach to reducing security risks with your firm's employees.

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Table of Contents

  • Prioritizing Security Awareness Has Not Yielded The Desired Results
  • Move Beyond Awareness To Inspire Action
  • Follow These Five Steps To Harden The Human Firewall
  • Recommendations

  • Emulate Safety Culture To Achieve Security Success
  • Supplemental Material
  • Related Research Documents

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