How US Bank Customers Use ATMs
January 26, 2010
Why Read This Report
ATMs are an important but often neglected channel. Eighty-five percent of US bank customers use ATMs, and one in three uses one at least weekly. Today's consumers use ATMs to make deposits, check account balances, and transfer money between accounts. More than four in five customers who use ATMs say they are satisfied with the channel, and one in five feels that ATMs are more secure than online banking.
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Tools And Templates
Models and Calculators
- US Consumers' Use Of ATMs Varies By Region And Age
- US Bank Customers Like Their ATMs
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