Report

How German Banking Customers Use Different Channels, 2015

Weave Digital And Human Touchpoints Together To Deliver A New Generation Of Digital Banking
February 22nd, 2016
With Contributors:
Alex Causey
and Cody White

Summary

Banking channel use in Germany is changing as customers increasingly use online and mobile banking to manage their financial lives. Yet human contact remains a key element of the relationship that many German customers have with their banks. Digital banki

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