“Human In The Loop” Automation Requires Unforeseen Skills

Employee Experience Automation (EXA) Leads To A Hybrid Workforce
November 2nd, 2020
With Contributors:
Renee Taylor
and Karen Traikovich


This report places “human in the loop” (HITL) patterns in a hierarchical model to help enterprise architecture leaders create people-centered processes, provide a framework for automation strike teams, and realize IA’s potential in a post-pandemic world.

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.