Measure What Matters: Rethink Success Metrics When Adopting Modern Content Platforms

Performance Management: The Enterprise Content Management Playbook
October 6th, 2020
With Contributors:
Hailey Colin
and Kara Hartig


Technology leaders can fall into the trap of measuring the performance of an enterprise content management (ECM) initiative by merely counting user- or system-generated activities. Enterprise architecture (EA) professionals must rethink success metrics an

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