Landscape Report

Now Tech: B2B Commerce Suites, Q1 2020

Forrester’s Overview Of 30 B2B Commerce Suite Providers

February 6th, 2020
Joe Cicman, Principal Analyst
Joe Cicman Principal Analyst
With contributors:
Fiona Swerdlow , Emily Pfeiffer , Mark Grannan , Emma Huff , Peter Harrison

Summary

You can use B2B commerce suites to digitize buying and selling processes, provide convenient engagement for customers, and uncover valuable customer insights to personalize the buying experience. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, vertical market focus, and geographic alignment. Digital business professionals should use this report to understand the value they can expect from a B2B commerce suite provider and to select one based on industry and regional presence.

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