Landscape Report

Now Tech: Continuous Resolution, Q1 2018

Forrester's Overview Of 17 Continuous Resolution Providers

February 16th, 2018
Charles Betz, VP, Research Director
Charles Betz VP, Research Director
With contributors:
Eveline Oehrlich , Julia Caldwell , Diane Lynch

Summary

You can use continuous resolution providers like ServiceNow and xMatters to preserve enterprise value, improve the availability of digital services, and handle operational disruptions consistently. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use Forrester's Now Tech report to understand the value they can expect from a continuous resolution provider and select vendors based on size and functionality.

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