Now Tech: Omnichannel Order Management Systems, Q1 2021

Tools And Technology: The Retail eCommerce Playbook
January 19th, 2021
With Contributors:
and Diane Lynch


You can use an omnichannel order management system (OMS) to provide enterprise-level inventory visibility and distributed order management (DOM), customer order management, and store fulfillment. But to realize these benefits, you'll first have to select

Want to read the full report?

This report is available for individual purchase ($2995).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.