Report

Now Tech: Real-Time Interaction Management, Q1 2019

Forrester's Overview Of 42 RTIM Providers
January 11th, 2019
With Contributors:
and Christine Turley

Summary

B2C marketers can use real-time interaction management (RTIM) offerings to orchestrate contextually relevant customer experiences (CX), address customer expectations for mutual value exchanges with their brand, and align marketing with all of their firms'

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