Report

Now Tech: Real-Time Interaction Management, Q2 2020

Forrester's Overview Of 42 RTIM Providers
April 30th, 2020
With Contributors:
Chahiti Asarpota
and Christine Turley

Summary

You can use real-time interaction management (RTIM) to orchestrate contextually relevant customer experiences, address customer expectations for mutual value exchanges with your brand, and align marketing with all customer-facing functions. But to realize

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