You can use security awareness and training solutions to build the ever-important human firewall, prepare your workforce for recognizing and responding to phishing attacks, and rebrand security as a business enabler. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. CISOs should use Forrester's Now Tech report to understand the value they can expect from a user awareness and training provider and select vendors based on size and functionality.