Report

Predictions 2015: The Age Of The Customer Is Set To Disrupt The BPM Market

November 6th, 2014
With
Alex Cullen
Deepti Datta

Summary

The age of the customer is disrupting a business process management (BPM) discipline that started in the 1990s to drive costs from production and operations. Over the next two years, new alternative approaches will disrupt and reshape the BPM market. Thes

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