Report

RPA Operating Models Should Be Light And Federated

A 10-Point Control Framework Helps Manage The Digital Workforce Of The Future
August 18th, 2017
With Contributors:
Alex Cullen
and Sam Bartlett

Summary

Early enthusiasm for robotic process automation (RPA) has led to a tapping of the brakes due to business, infrastructure, and operations concerns. Enterprise architecture (EA) pros are seeking guidance on the best operating model for RPA to deliver long-t

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.