Trends Report

Reinventing Work In The Era Of Automation

Automation Is Creating A Radically Different Economic Reality For Jobs

August 24th, 2018

Summary

Three unstoppable forces — scale, control, and convergence — will reorganize traditional work into four segments: automation deficits, automation dividends, the talent economy, and restructured jobs. This will optimize cultural shifts, change management, human/machine process improvement, and the training that tomorrow’s workforce will require. This report helps infrastructure and operations (I&O) professionals understand how advancing automation will disrupt the workplace, eliminate job categories, and shift job tasks between workers and technology.

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