Summary
3G and 4G services gave birth to the mobile mindset; 5G will change the way businesses engage their customers and operate. A cornucopia of new 5G technology features will challenge professionals on both the technology and business sides. More than ever, these professionals and business leaders must work together to identify new services and use cases to accelerate new business opportunities. This report is an overview of Forrester's research on 5G to help infrastructure and operations (I&O) leaders address their firm's 5G strategic business and operational priorities.
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